OUR STORES

WE ARE BASED IN
DUBAI & MARAKECH

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Are the materials used in Banu Heritage shoes sustainable?

At Banu Heritage, we prioritize sustainability. We carefully select natural materials that are both eco-friendly and of the highest quality. Our commitment to sustainable fashion drives our choice of materials and production methods.

 

Where are Banu Heritage shoes manufactured?

Our shoes are proudly handcrafted by skilled artisans in Southern Morocco. We collaborate with local craftsmen who possess generations of knowledge and expertise in the art of shoemaking. This partnership allows us to create unique, artisanal footwear.

What design methods are used in creating Banu Heritage shoes?

At Banu Heritage, we believe in the power of cultural fusion and collaboration. Our design process involves a harmonious blend of Scandinavian and Mediterranean influences. Our team of talented designers from both worlds work together to create unique and innovative shoe designs that reflect the essence of our brand. We draw inspiration from the rich heritage of both regions, combining minimalist Scandinavian aesthetics with the vibrant spirit of the Mediterranean. Each design is carefully crafted to embody our brand's storytelling and showcase the beauty of cultural fusion.

 

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Please check our shipping information during the checkout process to see if we deliver to your location.

What is your return policy?

We want you to be completely satisfied with your Banu Heritage purchase. If for any reason you are not, we accept returns within a specified timeframe. Please refer to our Returns & Exchanges policy for more information.

How can I contact your customer service?

Our dedicated customer service team is here to assist you. You can reach us through our Contact Us page on the website or by emailing our support team directly via contact@banuheritage.com

For the fastest response, we recommend reaching out to us through our convenient Online Chat window, located at the bottom right corner of our website. Our dedicated customer support team is ready to assist you and address any inquiries or concerns you may have. Simply click on the chat icon to start a conversation, and we'll be there to help you every step of the way.

INFORMATION ABOUT US

CONTACT US HERE or via contact@banuheritage.com